Find answers to common questions regarding miNum virtual numbers, OTP delivery, deposits, and refunds.
Verification OTP codes are polled automatically every 3 seconds directly from upstream cellular networks. Over 95% of incoming SMS codes arrive on your dashboard feed within 3 to 15 seconds.
If an SMS code is not received within the 15-minute window or if you cancel the order, the full order cost is automatically refunded back to your miNum wallet balance immediately. You only pay for successful verifications!
Yes! If an app sends a second verification code or requires 2-step verification, click the "Request Another SMS Code" button on your dashboard feed to receive additional codes for that active number.
Navigate to the Fund Wallet page. You can deposit starting from GHS 5 using MTN Mobile Money, Telecel Cash, AT Money, Visa, Mastercard, or Apple Pay through our 256-bit encrypted Hubtel and Paystack checkout portals.
miNum supports 70+ countries including USA 🇺🇸, UK 🇬🇧, Canada 🇨🇦, Ghana 🇬ðŸ‡, Nigeria 🇳🇬, Japan 🇯🇵, South Korea 🇰🇷, Germany 🇩🇪, France 🇫🇷, Brazil 🇧🇷, India 🇮🇳, and 60+ more!
You can email our 24/7 support team at support@micommunity19.org or call us directly at +705 800 5485 or +971 54 479 2840.